The purpose of this workshop is to provide participants with practical tools and techniques to manage conflictive situations constructively focused on the opportunity to understand oneself and others compassionately to better relationships.
The skills acquired in the workshop will help participants recognize the various expressions and behaviors to address situations assertively in meetings or conversations.
The Problem
Several problems occur when different personalities with conflictive objectives come together. Naturally each promotes their agenda to satisfy their interest and needs. However, these differences create disparities, where failing to communicate them assertively, then trust and confidence are lost. Often people resort to passive-aggressive behaviors which further hampers motivation and cooperation, which clearly total failure to achieve desired objectives and positive outcomes.
The Program Outline
The workshop engages participants in:
Explore various personalities type and their focus
Identify the personality type that conflicts with yours
Recognize the personality type that compliments yours
Acquire tools and techniques to resolve conflicts collaboratively
Create do’s and don’ts to close the disparities
Participant Learning Objectives
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Participants gain core skills of:
Identify the phrases that indicates differences in needs or objectives?
Transform these phrases to constructive conversations to close the disparities?
Conclude the conversation with mutual understanding?
The Benefit
This workshop is proven to help participants:
Gain confidence, resilience, appreciation, and integrity
Achieve your objectives and needs
Manage expectations with ease
Foster better relationships with friends and family
Master “Say nothing at all or say it nicely?” to speak up safely, nicely, and confidently.
